8 Reasons: Why is My Arlo Video Doorbell Not Detecting Motion?

1. Improper Placement or Angle

One of the primary reasons your Arlo Video Doorbell not detecting motion is improper placement or incorrect angling. Ensure that the doorbell is mounted at an appropriate height and angle to capture the desired area effectively. Aim the camera lens in a direction that covers the necessary field of view, including the path leading to your door.

Solution:

• Reposition the Doorbell: Adjust the position and angle of your Arlo Video Doorbell to maximize its coverage of the area you want to monitor.

2. Interference or Obstructions

Another reason for motion detection issues could be physical obstructions or interference, such as trees, bushes, or other objects blocking the camera’s view. Additionally, reflective surfaces or strong light sources can interfere with the motion detection capabilities of the doorbell.

Solution:

• Clear Obstructions: Trim or move plants and objects that might be obstructing the camera’s view. Adjust the angle of the camera to avoid capturing unnecessary movement, like passing traffic.
• Minimize Reflective Surfaces: Be mindful of reflective surfaces that may confuse the motion sensor. Adjust the camera’s angle or reposition it to reduce the impact of reflective surfaces.

3. Improper Sensitivity Settings

Arlo Video Doorbells allow users to adjust motion sensitivity to suit their preferences. If the sensitivity setting is too low, it may not pick up subtle movements, resulting in a lack of motion detection.

Solution:

• Adjust Sensitivity: Navigate to the settings of your Arlo Video Doorbell and adjust the sensitivity settings to a level that works for your environment. Experiment with different sensitivity levels to find the ideal setting for accurate motion detection.

4. Battery Level or Power Issues

Insufficient battery power or inadequate power supply could be a factor in your Arlo Video Doorbell not detecting motion effectively. If the battery is low or not functioning optimally, it might impact the doorbell’s ability to detect motion promptly.

Solution:

• Check Battery Status: Ensure that the battery level of your Arlo Video Doorbell is sufficient. If it’s low, recharge or replace the battery according to the manufacturer’s instructions.
• Check Power Connection: If your Arlo Video Doorbell is hardwired, confirm that the power connection is stable and providing adequate power.

5. Firmware or Software Updates

Outdated firmware or software on your Arlo Video Doorbell can cause functional issues, including problems with motion detection. Manufacturers frequently release updates to address bugs and improve the device’s performance.

Solution:

• Update Firmware and Software: Check for available updates for your Arlo Video Doorbell and ensure that you have the latest firmware and software installed. Follow the manufacturer’s instructions for updating the device.

6. Wi-Fi Connectivity Issues

A weak or unstable Wi-Fi connection can hinder the communication between the Arlo Video Doorbell and your network, affecting motion detection and real-time notifications.

Solution:

• Check Wi-Fi Signal: Ensure that your Arlo Video Doorbell is within a reasonable range of your Wi-Fi router and that the signal strength is strong.
• Reconnect to Wi-Fi: If necessary, reset the Wi-Fi connection on the doorbell and reconnect it to your Wi-Fi network.

7. Temperature or Weather Conditions

Extreme temperatures or severe weather conditions can influence the performance of your Arlo Video Doorbell’s motion detection capabilities. Cold or hot weather might cause the device to behave unpredictably.

Solution:

• Protect from Extreme Conditions: Consider installing weather-resistant covers or shields to protect the Arlo Video Doorbell from extreme weather conditions, ensuring consistent performance.

8. Technical Malfunctions or Defects

In rare cases, technical malfunctions or defects in the Arlo Video Doorbell hardware or internal components can be the cause of motion detection problems.

Solution:

• Contact Arlo Support: If all else fails and you’ve tried the suggested solutions without success, reach out to Arlo customer support for further assistance. They can provide guidance on troubleshooting the device or arrange for a replacement if necessary.

In conclusion, your Arlo Video Doorbell not detecting motion can stem from various factors, including incorrect placement, obstructions, sensitivity settings, power issues, software updates, Wi-Fi problems, weather conditions, or technical malfunctions. By identifying the root cause and implementing the appropriate solutions, you can enhance the motion detection capabilities of your Arlo Video Doorbell and ensure the security of your home.